♦ Fluent in both English and Spanish, easily facilitating and promoting open communication with employees, leadership and the diverse candidate market.
♦ Over 14 years of Extensive background in HR generalist functions, creating employee handbooks, job descriptions, recruiting and onboarding processes and 4 years of experience in compensation analysis.
♦ Dedicated Collaborative leader, utilizing partnerships within organizations to reduce turnover, increase productivity and create a positive employee relations culture.
FLSA, ADA, EEOC, FMLA
Labor and Collective Bargaining
Payroll Law I & II
Benefits Administration, Compensation
Recruiting & Payroll
Orientation and On-Boarding
HRIS (Oracle HR, Ceridian, Paylocity Payroll)
♦ Created HR infrastructure for industrial cleaning and acid neutralization company focused on bringing the company into compliance with all employment laws and regulations
♦ Update HR Policy Manual and Employee Handbook implemented time and attendance policy. In charge of high-volume Recruitment, On-boarding process.
♦ Created a new-hire orientation program to include HR information, Benefits administration, and company resources
♦ Ensure compliance with OSHA standards to include all certifications were complete and proper PPE was in use
♦ Developed and executed compensation analysis, recruiting and staffing plans for both exempt and non-exempt employees
♦ Partner with executive management in the annual review, preparation, and administration of the organization's wage and salary program.
♦ Coordinate work activities of subordinates and staff relating to employment, compensation, employee relations.
♦ Transitioned HR manual process successfully into HRIS, adapting to new information and technology platforms.
♦ Working with the Management to create programs to increase employee loyalty and reduce turnover also review PayScale.
♦ In charged of 5 locations around state. Recommended, established and implemented personnel policies and procedures, New-hire, Onboarding process.
♦ Performed benefits administration to include claims resolution, change reporting, and annual re-evaluation of policies
♦ Analyzed benefit plans; negotiating a reduction of 12.5% cost while ensuring compliance with ACA guidelines
♦ Developed and supported affirmative action program; filed EEO-1 annually
♦ Weekly/Monthly Reports and statistics about Turnover, New Hires, compensation and turnovers statistics.
♦ Conducted recruitment effort for all exempt, nonexempt and temporary workers, including compensation.
♦ Assisted Beneficiaries with questions concerning eligibility, claims, and Medicare General Guidelines.
♦ Provided Medicare Secondary Payer information with the proper referrals and fulfillments
♦ Monitor client-calling activities and ensure focus on client engagement and overall satisfaction
♦ Successfully solve customer concerns, skillfully handling any escalations in a prompt and professional manner
♦ Communicates effectively and confidently with strong critical thinking and problem solving skills.
♦ Supported off-site HR department by providing on-site coaching to retail staff
♦ Managed payroll for associates on staff,
♦ Processed all new hire data in OracleHR
♦ Maintained associate files with confidentiality in accordance to Standard Operating Procedures and regulations
♦ Coached staff on customer service skills, providing feedback and suggestions for a better client experience.
♦ Collaborate effectively to get the things done, building strong relations with customers finding their needs.
♦ Sourced, recruited, interviewed, and staffed for various client groups
♦ Managed the onboarding and orientation process for all new hires
♦ Facilitated performance management of employees from initial corrective action through termination of employment and exit interviews.
♦ Supported implementation of new personnel policies and procedures
♦ Collaborated with permanent team members in creation of the employee handbook including Compensation.
♦ Processed Unemployment claims and attended hearings
♦ Coordinated and extended employment offers
♦ Investigated complaints of unfair labor practices and violations of collective bargaining agreements by employers, employees and unions standing for a wide range of bargaining units in different public sectors.
♦ Interpreted collecting bargaining agreements & jurisprudence and recommended proper action to a panel of 6 Commissioners and the President of PSAC and on each case successfully presenting recommended remedies based on jurisprudence, similar cases, and administrative decisions.
♦ Lead investigator in landmark case involving unfair labor practices by the teacher's local union affiliated with the international union SEIU leading to the desertification of the union and making national headlines.
♦ Administered State Public Labor Laws No. 184 covering work rights for non-union employees, No.45 concerted work activities and unionizing, No. 333 which protects rights of union workers, and researched on federal acts such as NLRA.
♦ Full Human Resources support for evening shift employees of 10 franchises, including recruiting, staffing, on boarding, performance management, benefits administration, employee relations, terminations, leaves of absence, and auditing Human Resources policies and processes to ensure local and federal compliance.
♦ Investigated employee concerns about safety, FLSA, FMLA, discrimination and sexual harassment, and recommended proper course of action to upper management based on findings, including creation and implementation of revised policies and procedures focusing on best practices to limit liability exposure.
♦ Reduced turnover and increased employee morale by creating clear expectations through job descriptions, coaching, mentoring, and redesigning policies and procedures focusing on improving efficiency taking into consideration employee feedback.
♦ Developed and executed recruiting, compensation and staffing plans for both exempt and non-exempt employees
♦ Performance management of employees from the On-boarding and orientation process to the initial corrective action to termination of employment and exit interviews.
♦ Audit several HR functions and processes for compliance with State and Federal laws, correcting areas in need of improvement and training and developing employees in those areas, such as HIPAA regulations.
♦ Conducted background checks on candidates by obtaining information from law enforcement officials, former employers and references.
♦ Reviewed and confirmed that all final paid hours corresponded with time-sheets and state laws.
♦ Hired new employees specifically to the biggest clients in the top Market like Banking, Healthcare, and Telecommunication.