Apr 27, 2020

Jillian Swanson

  • Executive level HR and Talent Aquisition Professional
  • Grove City, OH, USA
On Site or Remote Candidate Experience Diversity & Inclusion Human Resources Employee Relations Recruiting

Personal Summary (describe yourself)

HUMAN RESOURCES & TALENT ACQUISITION PROFESSIONAL | HR | Recruiting Project Management | Client Relationship Management | Business Development Management Advanced level of Talent Acquisition & Human Resources professional with strong expertise in developing teams, departments and also building relationships in any industry. My vast client services and corporate background make me a very flexible individual.

Skills
• Client Relationship Management
• Diversity & Inclusion
• Collaborative Team Environments
• State & Federal HR Regulations
• Sourcing Strategy
• Building Strong Teams
• TA Consulting & Coaching
• Negotiation skills
• Competitive Intelligence
• New Business Development
• Goal Setting/Achieving
• Building and Implementation
• Knowledge of HRM, ATS
• Proficient in MS office
• Executive Recruiting
• Strong negotiation skills
• Developing client strategies
• Establishing relationships
• Organizing special events
• Unemployment laws
• Change management
• Employee coaching
• Recruitment/staffing
• Interviewing
• PM Systems
• Training programs development
• Recruiting audits
• Recruiting analysis
• Wage analysis
• Leading teams
• Account management, Contracts, HRIS, Outlook, Processes, Staffing
• Streamline, Client, HR, Word, Progress, Supply chain
• Advertising, Clients, Process invoices, Works, Quality, Phone
• Approach, Excellent customer service, Leadership, Negotiating, Recruiting, Training programs
• Benefits, Customer service, Legal, Negotiation, Recruitment, Make travel arrangements
• Budget, Customer Care, Managing, Network, Relationship Management, Unique
• Business systems, Documentation, Market research, Networking, Reporting
• C, Special events, Market, New Business Development, Research
• Change management, Fashion, Meetings, Organizing, Retail
• Coaching, Focus, Excel, Peoplesoft, Sales
• Competitive Intelligence, Frame, Mail, Policies, Sourcing Strategy
• Consulting, Goal Setting, MS office, Presenting, Sourcing strategies
• Client management, Hiring, Office, Presentations, Spreadsheet
• Recruitment
• Pre-employment screening
• Training and development
• Resource planning
• Employee relations
• Conflict Resolution
• Wages and salary
• Organizational development
• Contract negotiation
• Talent management
• Candidate sourcing
• Performance evaluations
• Recruitment and training
• Relationship building
• Human Resource Management Systems
• Labor law knowledge
• Employee handbook development
• Job description development

Work Experience

Talent Acquisition & Client Relationship Director
May 2017 - May 2019 VIVO Growth Partners

• Build relationships with business managers to determine hiring needs, devise and execute effective recruiting strategies and provide a central source of support and knowledge to the businesses.
• Build and develop high performing teams and retention plans internally to the business.
• Build and implement new recruiting strategies and processes specific to each client's needs and wants.
• Account management - Connecting with businesses around the Ohio region to help identify talent acquisition or HR needs they may have in their company.
• Consultative approach to client relationships; providing clients with options for products and services, maintaining the relationship throughout their contract.
• Build and maintain client relationships and be a go to person for needs, advice, and guidance.
• Manage all phases of the recruiting process including sourcing, screening, selecting candidates, negotiating and presenting offers and finalizing hires.
• Provide exceptional client management and coaching.
• Develop and maintain strong working relationships with internal and external clients, colleagues and other team members to create partnerships that yield a pipeline of key talent.
• Coordinate salary survey requests through Compensation and ensure alignment to hiring manager budget.
• Demonstrate Talent Acquisition and Client Relationship leadership and acting as a strong talent advisory/consultative role when managing external hiring process by consulting with key stakeholders, providing thought leadership, expertise and guiding effective talent decisions, helping hiring managers make the best decisions by identifying, selecting and developing strong talent.
• Proactively and regularly study labor markets and understand competing organizations (i.e.
• Demographic trends, employment projections, hiring trends, etc.).
• Identify opportunities to utilize talent analytics to drive talent J.C.
• Penney Columbus Staples London.
• Acquisition decisions, recommendations and consultations.
• Assist with preparation and tracking of departmental metrics.
• Developed contracts for talent bookings.
• Negotiated contracts between talent and client.
• Maintained compliance with equal employment opportunity laws.
• Developed targeted strategies to source specific types of candidates.
• Gathered, modeled and reported on recruitment and candidate metrics.

Founder + President
May 2019 - trindy talent, LLC

• Proactively and regularly study labor markets and understand competing organizations (i.e. Demographic trends, employment projections, hiring trends, etc.)
• Proactively identify and complete HR projects such as; Retention Projects, Handbook creation, Job Description Creation, Termination letters, Offer Letters, Project implementation, etc
• Partnered with senior leadership to establish and develop corporate and HR policies and procedures
• Provided human resources, recruiting and resource allocation guidance in consulting environment
• Collaborated with management to build and implement effective, modern employment policies
• Maintain current understanding of state and federal policies such as EEO and AA
• Conducted annual salary surveys and developed, analyzed and updated company salary budget
• Design, Implement and Direct employee training programs
• Developing and Implementing human resources policies for clients
• Supporting strategic Objectives
• Hiring staff and negotiating employee agreements
• Managing staff wellness and performance reviews for clients
• Motivating and supporting current staff
• Maintaining staff records
• Handling employee benefits
• Forecasting and Identifying staffing needs for our clients and creating the job descriptions and job postings

HR & Recruiting Management Consultant (Project)
Sep 2016 - May 2017 JCPenney

• Identify and prepare quarterly hiring plans.
• Liaise with hiring managers to understand each positions expectation and also manage hiring managers expectations through coaching/consulting.
• Identify internal process gaps then create and implement new processes to aid in the efficiency of the recruiting department and hiring needs of the company.
• Determine current staffing needs.
• Manage a team of Recruiters who execute the recruiting process.
• Overseeing recruiting projects to improve the candidate experience and streamline processes.
• Overseeing the recruiting process for Exempt and Non-exempt associates for the Customer Care Center.
• Responsible for exempt/non-exempt talent assessment and hiring quality associates for retention.
• In charge of managing a recruiting budget for the Customer Care Center.
• Manages recruiting process such as sourcing, interviews, drug screens, onboarding, etc.
• Analyzes local markets to create mutli-faceted advertising approach to increase recruiting pipeline.
• Performed initial client assessment and analysis to begin research process.

HR & Recruiting Project Consultant (Project)
Apr 2016 - Sep 2016 Staples, INC

• Educate, influence and enable the business to hire the right talent.
• Identify process issues and makes recommendations for improvement.
• Partner with hiring manager to identify qualified candidates, seek feedback, and make hiring recommendations.
• Communicate appropriate expectations to and influence hiring managers regarding TA processes.
• Provide timely updates to hiring managers with information regarding market place, obstacles, and work with manager to identify solutions.
• Planned and launched large-scale events that boosted employee participation by 62%.
• Maintained work structure by updating job requirements and job descriptions for all positions.
• Counseled leadership and offered actionable initiatives to reduce compliance-related issues addressing equal employment opportunity and sexual harassment.
• Reviewed job applications to identify, vet and recommend optimal candidates.
• Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
• Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.

Field Recruiter/Special Projects Recruiter
Mar 2015 - Mar 2016 Giant Eagle

• Produce a pipeline of qualified candidates and build a robust network of top talent with a focus on retail, leadership, and skilled/specialty roles for the purpose of lead generation.
• Utilize unique proactive sourcing techniques such as; identifying and connecting with passive candidates, direct calls, canvassing efforts, networking and building relationships with schools, communities and diverse organizations, conducting presentations, attending hiring events, holding hiring events.
• Utilizing social media and complex internet searches with monster, CareerBuilder, LinkedIn, Facebook, craigslist and google Boolean searches.
• Works closely with the hiring managers, area managers and regional managers to ensure completion of project.
• Created a complex Excel spreadsheet enabling myself and other management to see where each candidate was in each step of the progress along with remaining positions and leads.
• Leading a team of other recruiters to ensure project times were completed in time frame allowed.
• Proactively conducts market research in an effort to develop knowledge of current external industry/market/competitor trends and concurrently develops internal knowledge of the business.
• Builds, deploys, and tracks results of sourcing strategies and campaigns and regularly communicates this information to the Recruiting team.
• Collaborates and partners with the Talent Acquisition Team, HR Business Partners, Confidential HR Coordinators, and Hiring Managers to forecast staffing and market needs.
• Takes a thoughtful, customer-focused approach to candidate requests and inquiries.
• Delivers a positive candidate experience through continuous communication, follow-up, and engagement throughout the selection process.
• Developed new process for employee evaluation which resulted in marked performance improvements.

HR Generalist
Feb 2014 - Mar 2015 Alliance Data Systems Corp

• Schedule Interviews between candidates and hiring teams.
• Ensure accuracy of all information related to candidates and new hires in ATS/Taleo and HRIS.
• Manage candidate status in Taleo throughout the recruitment process.
• Request background checks and provide any necessary follow up.
• Process invoices for payment.
• Work with highly sensitive and/or confidential information while maintaining a professional demeanor.
• Send I-9 emails pre-hire.
• Manage the I-9 process on day 1 and follow up on any TNC issues.
• Manage the local HR office mail and send necessary items to HR4U on a timely basis.
• Follow up on documentation for unemployment and worker's compensation claims as well as any audits that may arise.
• Deliver excellent customer service to HR partners, management and associates by responding to inquiries politely, professionally, and in an accurate and timely fashion.
• Partner with global HR department to escalate complex requests to appropriate parties and ensure timely resolution.
• Promote self-service by guiding employees through web-based information when applicable to their inquiry.
• Make travel arrangements for candidates and process reimbursements.
• Collaborate with Relocation Company to make arrangements for candidates and process package requests.

Operations Recruiter
Sep 2013 - Feb 2014 Alliance Data Systems Corp

• Responsible for sourcing and calling applied applicants to phone screen them and set up for face to face interviews with management.
• Handling employee complaints and requests.
• Using Peoplesoft Software and Taleo to disposition applicants properly and accurately.
• Handling incoming inquiries about current positions open.
• Handling all volume roles of recruiting including Customer service, collections and Sales.

PTOC Recruiter
Mar 2013 - Sep 2013 Mission Essential Personnel LLC

• Over a six-month period helped fill 100% of all internal positions in Herndon, VA and Columbus, OH.
• Traveled to five Career Fairs in an 8-week period screening over 600 candidates for state side and overseas positions.
• Screened candidates for overseas Staff positions in Afghanistan to fill 10 open positions, helping department fill 100% of open positions overseas.
• Worked on SOCOM contract, helping screen and interview individuals for 10 different staff positions for overseas work.

Manager
Jan 2008 - Jan 2013 HERTZ LLC

Education

B.A - Human Resources Management
- Jan 2017 DeVry University

Hire Me For

Human Resources consulting and/or projects, in house HR, Recruitment projects, Recruiting needs