Highly driven & motivated human resources professional with over 16 years of experience. My skill set includes employee coaching & counseling, overall management of performance review process, recruitment, retention & orientation. Collaboration with HR departments to identify opportunities, suggest solutions & implement. Other disciplines include project management initiatives M&A analytics, HR systems/payroll transitions, culture change initiatives & AAP.
Creative & strategic problem solver & relationship builder. Technologically savvy with an accelerated learning ability. Reliable & responsible independent/team performer who thrives on change, process improvement, & managing projects from the field perspective. Passionate about changing the perception of HR.
Industries Experienced: Software as a Service, Quality Assurance, Banking, Education, Manufacturing, Debt Consolidation, Distribution & Logistics, Food Service, Information Systems
LinkedIn Profile: www.linkedin.com/in/jennifer-pokigo
Member of: Society for Human Resource Management (SHRM)
Buffalo Niagara Human Resources Association (BNHRA)
Managed all day to day HR functions & supervised an HR assistant, while analyzing current processes & procedures to identify opportunities for streamlining. Processes reviewed & identified as opportunities for improvement: Recruitment, Compensation Analysis, Leave Management including FMLA, Employee Handbook Review & E-File Employee Records. Partnered with CFO & was main executor of due diligence analytics prior to acquisition. Anticipated & addressed issues/concerns while managing HRIS, ATS, Payroll & Performance Management Software integration(s). Researched & analyzed Sales Incentive Plans.
Responsible for all HR functions for the Upstate NY & Central PA territories. Key leader responsible for communication & training for merger-related process changes such as recruitment, employee relations, performance management, merit planning & various new company objectives.
Provided proactive & strategic HR leadership/consultation to business groups in Western NY & Boston, MA area supporting all levels of the organization. Supported business strategy & objectives through people management expertise. Developed & maintained an understanding of business objectives & operating environment to proactively deliver applicable solutions. Delivered HR programs & services in the areas of talent acquisition, employee relations, manager coaching & consultation, training, & performance management.