Mar 24, 2020

Jennifer Pokigo, MS, PHR, SHRM-CP

  • Independent Consultant
  • LANCASTER, NY, 14086, US
On Site or Remote Applicant Tracking Systems Candidate Experience HRIS Human Resources Workday

Personal Summary (describe yourself)

Highly driven & motivated human resources professional with over 16 years of experience. My skill set includes employee coaching & counseling, overall management of performance review process, recruitment, retention & orientation. Collaboration with HR departments to identify opportunities, suggest solutions & implement. Other disciplines include project management initiatives M&A analytics, HR systems/payroll transitions, culture change initiatives & AAP.

Creative & strategic problem solver & relationship builder. Technologically savvy with an accelerated learning ability. Reliable & responsible independent/team performer who thrives on change, process improvement, & managing projects from the field perspective. Passionate about changing the perception of HR. 

Industries Experienced:  Software as a Service, Quality Assurance, Banking, Education, Manufacturing, Debt Consolidation, Distribution & Logistics, Food Service, Information Systems

LinkedIn Profile:

Member of:        Society for Human Resource Management (SHRM)

                             Buffalo Niagara Human Resources Association (BNHRA)

Work Experience

Destination Services Independent Consultant
Jun 2018 - Dwellworks LLC

As a local expert in Western New York & Independent Contractor, assist both domestic & international employees with relocation services by helping them to settle into the area. Based on program requirements, responsibilities include but not limited to tours of the area, settling-in services such as social security &/or driver’s license application, banking; & home finding services including school research.

Human Resources Manager/Leader of HR Acquisition Team (Consultant)
Oct 2017 - Jun 2019 ValueCentric, An IQVIA Company

Managed all day to day HR functions & supervised an HR assistant, while analyzing current processes & procedures to identify opportunities for streamlining. Processes reviewed & identified as opportunities for improvement: Recruitment, Compensation Analysis, Leave Management including FMLA, Employee Handbook Review & E-File Employee Records. Partnered with CFO & was main executor of due diligence analytics prior to acquisition. Anticipated & addressed issues/concerns while managing HRIS, ATS, Payroll & Performance Management Software integration(s). Researched & analyzed Sales Incentive Plans.

Territory Human Resources Business Partner
Jan 2014 - Jun 2017 Veritiv Operating Company

Responsible for all HR functions for the Upstate NY & Central PA territories. Key leader responsible for communication & training for merger-related process changes such as recruitment, employee relations, performance management, merit planning & various new company objectives.

  • Partnered with management lead team in developing strategy for warehouse closure resulting in reduction in staff.
  • Managed customer service department transition from local in-house support to Center of Excellence at Corporate office resulting in reduction of up to 20 employees.
  • Testing team member for Workday Talent Management Phase I project transitioning from SAP
  • Managed employee engagement project working with 3rd party for culture change initiative.
  • Primary HR partner with business leadership for the centralization of Harrisburg operations.
  • HR lead team member during negotiations of collective bargaining agreement, responsible for union & non-union buildings
  • Responsible for analyzing and reporting affirmative action plans
Human Resources Business Partner
Aug 2010 - Jan 2014 Bureau Veritas Consumer Product Services

Provided proactive & strategic HR leadership/consultation to business groups in Western NY & Boston, MA area supporting all levels of the organization. Supported business strategy & objectives through people management expertise. Developed & maintained an understanding of business objectives & operating environment to proactively deliver applicable solutions. Delivered HR programs & services in the areas of talent acquisition, employee relations, manager coaching & consultation, training, & performance management.

  • Advisor on steering committee regarding Health, Safety & Environment standards
  • Divisional lead for new applicant tracking system development, training, & roll out
  • Effectively supervised location closure & relocation, including reduction & recruitment of 60 employees
  • Managed the implementation of OFCCP initiatives focusing on analytics
  • Successfully completed the certification requirements for the WorkPlace Big Five Profile 4.0
  • Created & facilitated an onsite Hiring Event for the relocation of new laboratory
  • Elected Captain for the BV Corporate Social Responsibility Charity Team for 2011 & 2012
  • Actively participated on acquisition due diligence teams
  • Responsible for analyzing and reporting affirmative action plans


Master of Science - HR Management
Bachelor of Science - Travel & Tourism
Master of Science - Organization & Management with HR Specialization
Capella University