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Mar 23, 2020

Thembi Maiden, MS

  • Sr. HR Generalist
  • Philadelphia, PA, 19139, US
Telecommute Benefits Employee Experience Recruiting

Personal Summary (describe yourself)

Special Skills
• Recruitment • Onboarding/Orientation • FMLA/ADA/EEO/WC
• Employee & Labor Relations • HRIS (Kronos, Share point, SAP, ADP) • Benefits Administration
• Payroll • Applicant Tracking • Performance Management
• Microsoft Office Suite • Employee Engagement

Work Experience

Sr. HR Generalist
Apr 2019 - Urban Affairs Coalition

• Responsible for full life cycle recruiting: including posting open positions, sourcing resumes, conducting phone screenings, interviews, onboarding and orientation.
• Revised Employee Handbook
• Created Standard Operating Procedures (SOP's) for HR Department
• Prepare and file mandatory federal and state reports
• Employee Relations: coaching, training, conducts internal investigations, fact-finding meetings
• Benefits administration: open enrollment, new hire orientation, monthly audit of benefit premium statement
• Workers' Compensation: file new claims, track open claims,
• Created Employee Opinion Survey, started employee engagement committee in response to survey results
• Collaborated with hiring managers to create training plans for new hires

HR Generalist
Oct 2015 - Apr 2019 Tastykake

• Responsible for the administration of the total pre-employment process including the recruitment, interviewing, screening and selection of applicants. Refers qualified applicants to appropriate departments.
• Manage the on-boarding process, orientation and new hire training employees.
• Conducts internal investigations, grievance meetings and any other fact-finding interactions to gain information and make appropriate recommendations for appropriate resolution.
• Conducts weekly payroll administration for union (multiple contracts) and non-union employees
• Utilized HRIS for the data entry of newly hired employees, terminations and system changes
• Analyze KPI's, trends and attrition to assist with forecasting
• Participates and assists in the day to day activities of the Human Resources department to include but not limited to employee relations, labor relations, benefits, liability management, and unemployment.
• Develop talent assessments to identify top talent.
• Assists in the review and development of plant specific policies, practices and programs and will recommend changes as needed.
• Assisted the compensation team with the creation of salary grade bands. Researched trends to ensure salaries were fair and competitive

Administrative Coordinator
May 2011 - Oct 2015 University of Pennsylvania

• Served as administrative support for the Center of Neurodegenerative Disease Research, a busy, highly successful basic research lab employing ~75 people..
• Coordinated obtaining, analyzing and compiling key grant components, processed complex expense reimbursements, prepared HR and other correspondence, monitored immigration requirements for current/new-hire and prospective postdoctoral.
• Conducted important interactions with scientific collaborators. Liaisoned with Human Resources department to coordinate hiring of foreign post-doctoral candidates, onboarded candidates upon arrival to the US.

Administrative Assistant
Sep 2010 - Apr 2011 JEVS Human Services

• Provided administrative support to the Executive Director of Workforce Initiatives
• Established tracking and accountability methods to monitor progress of participants in five social service programs ensuring accuracy of incentive goals and customer satisfaction
• Prepared, monitored and reported audit results, performance goals, and program activities
• Typed lengthy documents, reports and grant narratives
• Maintained employee personnel and timekeeping information utilizing ADP data base

Executive Assistant/HR Coordinator
Apr 2008 - Jan 2010 West Insurance Group

Provided administrative support to the CEO, President of Finance and Executive Vice President. Maintained employee personnel files. Provided benefits information, performed in a liaison capacity between staff and benefits providers. Decreased error rate by 25 through monitoring licensing and ensuring they are within policy regulations and are compliant. Conferred with senior management in the event of recognized inconsistencies.


Masters of Science - Human Capital Development
- Aug 2018 Lasalle University
Bachelors of Science - Human Resource Management
- Jun 2015 Peirce College