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Mar 21, 2020

Brianna Mills

  • Talent Acquisition Sourcing Specialist
  • Laurel, Maryland, 20708, US
On Site or Remote Applicant Tracking Systems Candidate Experience Diversity & Inclusion HRIS Recruiting

Personal Summary (describe yourself)

Qualified office professional with a combination of 9+ years providing Administrative, Human Resources, Sales and Customer Service. Incomparable ability to prioritize and carry out multiple HR projects and deadlines concurrently. Unmatchable organizational, time management and interpersonal skills. Proficient in administering HR initiatives, providing a broad level of counseling on recruitment, employee relations, retention and training programs and handling complex situations with professionalism and confidentiality. Provided customer service, operated cash register, maintained a clean work area, priced and organized merchandise. Developed ability to work in a fast-paced atmosphere. Maintained excellent client relations and developed client rapport. Diplomatically resolved customer complaints on as-needed basis.

Areas of Proficiency:


❖ VA Public Notary
❖ Workflow Planning and Prioritization
❖ HRIS Technology Systems
❖ Advanced Proficiency in MS Office (Word,
❖ Excel, Access, Publisher, PowerPoint)
❖ Lotus Notes and MS Outlook Email
Talent Acquisition
❖ Employment Law (FMLA, ADA, EEO, WC)
❖ ATS Technology Systems

Work Experience

Talent Acquisition Sourcing Specialist
Jan 2019 - Mar 2020 Towne Park

◦ Manage the weekly HR reporting by collecting the information, pulling data from HR Systems and consolidating into a HR dashboard.
◦ Provide updates to the managers, ensuring they are always aware of the status of candidates and new hires throughout the hiring process.
◦ Partner with Talent Acquisition, local HR and hiring managers to ensure consistent communications to all parties involved.
◦ Scheduling phone and in person interviews.
◦ Preparing the report for weekly metrics.
◦ Top talent sourcing and recruiting.
◦ Select candidates and execute first phone screenings.
◦ Create and post external and internal job postings.
◦ Provide administrate support to high volume candidate flow with managers on the end-to end recruiting process.
◦ Develop and maintain effective working relationships with hiring managers, colleges, applicants/ candidates, administrative staff and others.
◦ Partner with HR managers and hiring managers to create sourcing strategies for critical, hard to fill positions.
◦ Collects and monitors the sourcing information for applicants that improve sourcing results.
◦ Initiate the background checks and following up with candidates.
◦ Organize and attend job fairs and recruitment events.
◦ Coordinate with hiring managers to identify staffing needs.
◦ Source potential candidates through online channels (e.g. social platforms and professional networks)
◦ Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
◦ Foster long-term relationships with past applicants and potential candidates.

Talent Acquisition Coordinator
Nov 2017 - Dec 2018 Towne Park

◦ Manage the weekly HR reporting by collecting the information, pulling data from HR Systems and consolidating into a HR dashboard.
◦ Provide updates to the managers, ensuring they are always aware of the status of candidates and new hires throughout the hiring process.
◦ Partner with Talent Acquisition, local HR and hiring managers to ensure consistent communications to all parties involved.
◦ Scheduling phone and in person interviews.
◦ Preparing the report for weekly metrics.
◦ Top talent sourcing and recruiting.
◦ Select candidates and execute first phone screenings.
◦ Create and post external and internal job postings.
◦ Provide administrate support to high volume candidate flow with managers on the end-to end recruiting process.
◦ Develop and maintain effective working relationships with hiring managers, colleges, applicants/ candidates, administrative staff and others.
◦ Partner with HR managers and hiring managers to create sourcing strategies for critical, hard to fill positions.
◦ Collects and monitors the sourcing information for applicants that improve sourcing results.
◦ Initiate the background checks and following up with candidates.
◦ Prepare hiring events, Job auditions and college fairs.

Night Auditor
May 2016 - Jun 2018 Double Tree Hotel

◦ Ensured all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud.
◦ Audited, balanced, posted and reported on front desk, rooms, and all food and beverage outlets cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management.
◦ Provided rooms management with a clear picture of their performance using the data gathered.
◦ Run the night audit final, after ensuring all revenue is in balance.
◦ Attended to guest needs at the front desk.
◦ Provided that critical first impression to our guests and have a natural passion for delivering exceptional service.
◦ Enjoyed solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Human Resource Assistant / Administrator
Aug 2016 - Nov 2017 Altus Group

◦ Schedules examinations by coordinating appointments.
◦ Welcomes new employees to the organization by conducting orientation.
◦ Submits employee data reports by assembling, preparing, and analyzing data.
◦ Performed full secretarial support to Human Resources Manager, and performed misc. task.
◦ Answered phones, opened mail, filed documents, and did other misc. clerical task.
◦ Coordinated and conducted over the phone and face to face interviews.
◦ Handling all confidential information in a professional manner.
◦ Able to work on multiple projects simultaneously.
◦ Working in a fast paced, high transaction volume environment.
◦ Completed all tasks in timely manner, organized and professional manner.
◦ Ability to communicate effectively both orally and written.
◦ Ability to pick up new skills and knowledge quickly.
◦ Able to work closely with other professionals as part of the team.
◦ Tactfully resolving disputes between different parties.
◦ Developing procedures, polices and standards for recruitment.
◦ Familiar with faxing and scanning.
◦ Assist with on boarding and exiting employees.

Retail Associate
Apr 2014 - Jul 2016 Nordstrom

◦ Set and achieved personal sales goals while supporting the goals of the team.
◦ Greeted customers in a timely, professional and engaging manner.
◦ Provided honest and confident feedback to customers regarding merchandise style and fit.
◦ Built lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events.
◦ Consistently sought new fashion and product knowledge to act as an expert for the customer.
◦ Opened new Nordstrom RewardsTM accounts as a means of building customer relationships.
◦ Worked as a team player to ensure each customer receives the best service possible.
◦ Performed daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning.

Retail Associate
Aug 2013 - Apr 2014 Macy's

◦ Connected with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs
◦ Inspired the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Macy's, and the purchase
◦ Ensured that fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor
◦ Maintained selling floor presentations, and restocking them as needed
◦ Learned Macy's systems and procedures to enhance selling efficiencies and complete support duties
◦ Responsible for achieving personal sales goals and Star Reward goals
◦ Maintained a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer - the most important person in our stores
◦ Be knowledgeable of and perform sales support functions related to POS procedures
◦ Developed product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer
◦ Adhered to Loss Prevention and inventory control and compliance procedures

Receptionist, Cartoon Cutz
Jul 2012 - Aug 2013

◦ Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
◦ Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.
◦ Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.
◦ Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.

Cashier
Sep 2011 - Apr 2012 David's Natural Market

◦ Assisted customers by providing information and resolving their complaints.
◦ Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
◦ Dealt with customer inquiries and complaints
◦ Process returns and exchanges and issued refunds and credits
◦ Balanced sales and receipts daily
◦ Maintained records of all transactions

Cashier/Sales Associate, Finshline
Dec 2010 - Sep 2011

◦ Greeted customers in a timely fashion while quickly determining their needs.
◦ Recommended merchandise to customers based on their needs and preferences.
◦ Completed all cleaning, stocking, and organizing tasks in assigned sales areas.
◦ Built relationships with customers to increase likelihood of repeat business.
◦ Performed sales and customer service responsibilities for a Finish Line shop inside Macy's.
◦ Performed cashiering, stockroom upkeep and store upkeep as needed.
◦ Maintained company standards regarding personal sales metrics.

Education

Wilde Lake High
Aug 2009 - May 2012