Over my career in leadership I have always enjoyed finding the right candidates for my needs. My love of recruiting really developed when I worked for the American Cancer Society recruiting volunteers. In my current role as the Market Recruiting Manager for Interstate Hotels and Resorts I pride myself in the ability to find the right candidates for the right job.
I help people feel comfortable in the interview process so that I can really see what their personality is and help them open up about themselves and what they want for their career. I'm not afraid to tell them that the position they applied for might not be the best fit for them or the company, but I like to make suggestions if they may fit in another open position or suggest other things that may fit for them, within the company or not.
I love meeting people from all walks of life. It's an amazing thing to be able to help an individual find the right job for them, but for the company too.
I am looking for more opportunities in recruiting to expand my experience and continue to learn.
Full cycle recruiting for 6 different hotels, sourcing candidates, pre-screening via phone, interviewing in person, extending job offers, and background checks. Working closely with hotel AGMs and GMs, as well as department heads to understand needs and expectations.
• Piloting new Cielo recruiting tool
• Balancing over 50 open positions between the 6 hotels
Day to day operations such as working with social workers in surrounding hospitals to book stays for cancer patients, volunteer recruiting and retaining, interviewing and hiring, training new employees and volunteers, assisting guests with their needs, scheduling and planning activities for guests staying in the lodge, fundraising, etc.
• YTD - Increased volunteer hours by 3% from previous year
Run different reports, fix billing and accounting issues with reservations, take care of guest's needs and requests, running front desk shifts, scheduling, gift shop inventory, ordering and billing and controlling cost of sales, creating training programs, holding staff meetings and trainings, closing payroll, interviewing, room blocking, responding to guest reviews, controlling labor, disciplinary action with team,
• Reduced cost of sale from 80% to 40% in gift shop
• Revenue Management Training- Beginning
• Certified New Hire Trainer
• Created Checklists
• Revamped Onboarding Training Packet for New Hires at their 90 days
• Payroll using Kronos
Run different reports, fix billing and accounting issues, take care of guest's needs and requests, running morning or night shifts, staff training, interviewing, room blocking, etc.
Making sandwiches, cleaning, taking payments from customer, take catering orders, assembling and delivering those orders, canvasing, etc.
Check guests in and out, fulfill guest requests, communicate with other departments of the hotel to help guests needs, run reports, fix some accounting issues, etc.
Hiring and staffing our new stores before they were opened, train the new crew, opening new locations, store ordering, money deposits, running the line, scheduling, organizing, helping at different locations when needed, pay roll, managing labor, acting GM until the position was filled, etc.
Running the line, ordering product, training, interviewing, money deposits, etc. taking and assembling orders for large companies, weddings, lunches, delegating different responsibilities to the crew members, general manager, and my drivers, attending bi-weekly meetings at our corporate office, interviewing and hiring, etc. Opened four new locations; assisting in team development and store operations.