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Feb 15, 2020

Tonille Miller

  • Global VP of People, Culture and Leadership Development
  • New York, New York, US
Telecommute Employer Branding Employee Experience Learning & Development HR Influencers Speaking

Personal Summary (describe yourself)

I am an executive, consultant and organizational psychologist with over 15 years experience advising and partnering with leaders and stakeholders to drive the optimal performance of their people and organizations through culture, change management, employee experience & engagement, leadership & organizational development and strategic communications.

Work Experience

Global VP of People, Culture and Leadership Development
Jan 2019 - Startek

⋅ Serve as a strategic advisor to the CEO and executive team on culture, people strategy and development
⋅ Lead global cultural integration and rebranding of two newly-merged global organizations
⋅ Determine business pain points and areas of opportunity for aligning the people strategy and culture to deliver on the business strategy
⋅ Incorporate employee voice, internal & external benchmarking and best practices when designing and implementing tech-enabled programs to improve employee experience and increase engagement
⋅ Orchestrate strategic alignment among leaders, geographies, departments, platforms and systems
⋅ Transform leadership and learning strategy and offerings to increase quality, effectiveness and scale
⋅ Design, implement and track data collection, feedback mechanisms and KPIs to course-correct as we scale
across the organization
⋅ Lead and develop global leadership development, culture and other human resources teams

Senior Manager - Transformational Change
Jan 2013 - Jan 2019 PwC

⋅ Promoted twice during tenure
⋅ Served as a strategic advisor to firm leadership on behavior change, optimal performance, culture, talent,
leadership, change strategy/planning, communications, stakeholder engagement and metrics
⋅ Developed and drove change strategies and plans to embed key organizational priorities and initiatives
⋅ Designed, managed and executed change management activities to minimize cultural barriers/resistance
⋅ Led teams through the design and implementation of "Moments that Matter" and new ways of working
⋅ Collaborated with all levels of leadership and stakeholders to drive the strategic direction of the firm
⋅ Coached and developed junior staff members

Change and Communications Consultant
Jan 2011 - Jan 2012 KPMG

⋅ Conducted interviews, focus groups and working sessions to understand current & future state and vision
⋅ Conducted change impact, organizational readiness and training needs analysis
⋅ Designed targeted change management strategies, plans and collateral to engage leaders and staff

Executive Coach and Talent Management Consultant
Jan 2009 - Jan 2011

⋅ Provided coaching to leaders on executive presence, confident communication and optimal performance
⋅ Developed talent assessment, management and transition strategies aligned to organizational goals

Employee Engagement Consultant
Jan 2008 - Jan 2009 Willis Towers Watson

⋅ Conducted studies and designed global employee engagement projects for Fortune 500 organizations
⋅ Developed and managed interventions and programs to improve employee engagement

Health & Productivity Researcher and Consultant
Jan 2006 - Jan 2008 Stay Well Health Management

⋅ Conducted studies, focus groups, interviews and surveys on employee health, productivity & engagement
⋅ Designed and evaluated organizational culture interventions and programs to demonstrate ROI
⋅ Developed health promotion programs aimed at lowering healthcare costs of client organizations
⋅ Developed behavioral change interventions and programs to improve employee health and productivity
⋅ Monitored and analyzed health benefit utilization data and trends
⋅ Presented my research in white papers, journal articles and spoke at national industry conferences

Researcher & Project Lead
Jan 2004 - Jan 2006 Psychology Dept

⋅ Designed and conducted studies on behavior change, motivation, persuasion, identity and personality
⋅ Designed and implemented a health promotion campaign that increased healthy eating by 12% on
⋅ Developed and implemented strategies to prevent disease and improve community health


MA in Psychology and Organizational Development - Psychology and Organizational Development
Mar 2020 - Jan 2011 Saybrook University
BA in English - Communications and Philosophy
Sep 2020 - Jan 2004 University of Minnesota

Hire Me For

Organizational culture, vision, mission, values. Developing and implementing tech-enabled employee experience and engagement programs, channels and feedback mechanisms. designing change management strategies and plans.