Feb 06, 2020

Jessica Lipson

  • Director of People and Culture
  • Philadelphia, PA, USA
On Site or Remote Benefits Candidate Experience Employer Branding Employee Experience

Personal Summary (describe yourself)

What you will get when engaging with me is a passionate HR professional who believes strongly in building a positive work culture and strong employee engagement. I am a direct, honest, and bold person who is always willing to meet the needs of a company.

My commitment to helping companies build a healthy, trusting, engaged work environment comes from a 15+ year career as an HR Generalist. I built trust with my teams and have helped establish and engrain core values within companies large and small.

Work Experience

Director of People and Culture
Sep 2015 - Square 2 Marketing

• Partner with Leadership to develop and deliver on strategies for keeping a distributed work force engaged
• Responsible for HR metrics pertaining specifically to employee engagement and turnover
• Reduced time to fill roles through the creation of a proactive bench of candidates that was used for hiring new
team members.
• Replaced team members within a 3-day time period using the "bench"
• Hosted a weekly "show" that acted as a town-hall meeting for our distributed work team in order to keep team
members well informed and engaged in the business
• Planned and executed twice annual all hands in strategic meetings and kick-offs

Senior Human Resources Manager
Jun 2015 - Oct 2015 Entech Consulting

Responsible for building and communicating a new organizational structure that will help promote the fast pace
growth of the company
• Promote and participate in the planning and implementation of communication strategies which deliver
accurate, consistent and timely information on business issues and employee concerns
• Partner with the management team to address identified areas of development for current employees
• Manage the entire scope of the onboarding process for new employees
• Assess and enhance the employee benefits offerings including vacation, PTO and employee compensation in order to maintain competitive in the marketplace and attract top talent

Human Resource Business Partner
Feb 2015 - Aug 2015 EPAM Systems

• Responsible for all aspects of HR for the Digital Engagement Practice
• Facilitated immigration services; experience with H-1B Visa and Green Cards
• Provided manager training and development on employee conflict resolution, proper interviewing tactics,
employee coaching, and constructive feedback
• Counseled and coached both managers and employees on employee relations and performance-related issues,
including performance plans and terminations

Human Resource Director
Jul 2010 - Jul 2010 Cross MediaWorks Inc


• Oversaw all aspects of HR across 6 states (including California and New York) as part of CMW's Executive
Leadership Team
• Charged with all Employment Law issues as well as Recruitment and Generalist Strategies
• Responsible for executing the launch of a new 401(k) program
• Identify, screen, and interview all candidates for all eight companies under the CMW corporate umbrella
• Facilitate immigration services with outside counsel; experience with H-1B Visa and Green Cards
• Restructured and implemented a new Performance Feedback Process
• Led committee on integrating Payroll with Human Resources and Benefits
• Provided manager training and development on employee conflict resolution, proper interviewing tactics,
employee coaching, and constructive feedback
• Counseled and coached both managers and employees on employee relations and performance-related issues,
including performance plans and terminations
• Developed and implemented company Wellness Program
• Managed and negotiated all recruiting agency accounts and contracts

Human Resource Manager
Aug 2004 - Jan 2009 WHITTMANHART Interactive, formerly IIG

Built the HR Department for IIG (prior to acquisition) and oversaw all aspects of HR, including employee relations,
succession and strategic planning, recruitment and retention, compensation and payroll, policies and procedures,
benefits, terminations, performance reviews, leave of absences, training and development, and personnel
administration for all offices
• Supported seven offices on a national level in all Human Resource and Recruiting functions
• Oversaw the integration of HR on behalf of IIG once it was acquired by WH
• Handled many of the recruiting efforts for WH utilizing various resources to screen candidates: online, networking,
internal referrals, and recruiters. Negotiated all offers and relocation packages.
• Identified, screened, and interviewed all candidates across seven offices
• Managed and negotiated all recruiting agency accounts and contracts
• Co-directed the Human Capital Management process, which was the annual review system put in place for all
employees

Freelance Human Resource Coordinator
Sep 2001 - Nov 2001 OMD USA

• Assisted HR Director in building the Human Resource department for OMD, an office of 300 employees
• Developed a filing system for all personal files
• Audited and organized all personal, medical, and I-9 files
• Developed a unified vacation tracking system
• Assisted the Director of Human Resources with basic duties

Human Resource Coordinator
Jul 2000 - Aug 2001 Human Resources department

Assisted the Director of US Human Resources with servicing over 300 employees for a leading interactive
advertising agency with six offices nationwide
• Hired all non-exempt positions for corporate headquarters
• Responsible for all online posting and recruiting
• Led a two-hour orientation for all new employees and provided information on benefits, laws, and company policy
• Developed and implemented the summer internship program. Responsible for interviewing and hiring all 8 interns
• Acted as the liaison in resolving payroll and benefit problems
• Handled all basic administration for the Human Resources department
• Effectively interfaced with all levels of management on varying degrees

Education

Master's in human resource management - human resource management
May 2002 - Dec 2004 Holy Family University
B.A. - Consumer Economics and Leadership
Aug 1996 - May 2000 University of Delaware