You will contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad. Join us, and find out how many ways Virginia Mason offers you the chance to focus on what really matters -our patients.
Serves as a resource to provide customer service support to Virginia Mason Team Members and external contacts by responding to inquiries and questions. Provides information regarding company policies, procedures and programs. May be on the phone for up to forty percent of working hours. Processes requests/documents via data processing into systems while ensuring efficient delivery of customer service in compliance with Virginia Mason policy, all state/local laws and federal regulations. Work streams include but are not limited to: HRIS, Talent Acquisition, Talent Management, Employee Relations, Employee Services & Records, New Hire Onboarding; Compensation, Benefits and Leave Administration; and Compliance.
* Qualifications:* High school Diploma or GED. Requires 2 years progressively more responsible Human Resources work experience (or a combination of equivalent education and work experience); Solid understanding of human resources procedures, practices, policies and laws; Experience; skills and abilities to present information such as new hire material to new staff during on-boarding sessions; benefits. Demonstrated problem solving and analytical skills required. Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Experience handling employee situations and using conflict resolution skills. Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates. Experience having access to, working with, and maintaining confidential/sensitive information as part of the normal course of work. Experience with MS Office Suite and Data Entry skills. Ability to Work in a face paced work environment
Prefer Bachelor's Degree, HR Certification or both. Prefer 3 years of work experience in Human Resources. Prefer intermediate level skill in Microsoft Office Suite to include: Word and Excel.(Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). Entry level skill in Microsoft Share Point preferred.
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes comprehensive compensation and benefits, continuing education and support, and the opportunity to live in one of the most livable cities in the country, you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.