Feb 04, 2021

3206 - Recruiting & On-boarding Lead - Virtual in NJ or PA, USA

  • Kelly Services
  • Troy, Michigan, United States

Gig Description

The Recruiting On-boarding Lead has responsibility for the successful and strategic management of a team of Recruiting Specialists and On-boarding Specialists. The Recruiting and On-boarding Lead will be responsible for the recruiting and on-boarding functions for multiple client programs. He/she has ultimate responsibility to achieve and exceed recruiting goals/service level agreements.

Duties & Responsibilities

Run and lead a team of Recruiting Specialists and On-boarding Specialists

Partner with team Members with the State, and Regional Practices to ensure resources are aligned with client/projected volumes

Assess and measure the satisfaction of Clients in order to respond to raised client concerns and be proactive about preventing future issues

Coach and Counsel Recruiting Specialists on recruitment strategy, process administration and individual consultative ability

Maintains thorough understanding and knowledge of client's business, industry, trends, and current events

Executes the account strategy with input and support from internal Kelly partner groups

Demonstrates understanding for the client's priorities, processes, policies, and procedures

Proactively identifies and implements work processes that improve speed, productivity, efficiency, cost, and/or the client experience

Participates in account-specific lead sharing meetings

Seeks client feedback and applies information to improve service

Facilitates the selection process including screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions

Handles delivery of Kelly/client orientation/onboarding programs fortemporary employees

May participate in client meetings, analyzes client needs, make staffing recommendations, and secures staffing requests

Must have complete knowledge of contractual agreements to ensure 100% compliance

Analyzes monthly financial statements and implements strategies to increase profitability

Creates, analyzes, and reviews reports and statistics, taking action when vital.

Develops and executes a proactive recruiting plan that clearly outlines the portions of the plan conducted for local sourcing models

Maintains thorough understanding and knowledge of current hiring practices, recruitment strategies, and staffing industry trends

Develops and maintains relationships with local recruiting sources

Ensures timely, quality candidate placements and healthy pipeline of qualified candidates

Understands client needs

Facilitates the selection process including: screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions

Coordinates solutions among all internal Kelly businesses and corporate functions

Develop the Recruiting and On-boarding teams into experienced consultants and encourage them to exceed targets

Work within and lead the Recruiting Specialists and On-boarding Specialists in a metric-driven environment.

Audit the teams' metrics, process adherence, and administrative compliance

Drive continuous process improvements in a fast paced and constantly evolving business environment

Creates, analyzes, and reviews reports and statistics, acting when necessary.

Ensures compliance with Work Opportunity Credit

Responsible for oversight of background and drug screening requests and timely communication of results.

People Management

Selecting, training, and developing staff; supervising staff performance including setting expectations, coaching and recognizing achievement, managing Kelly Quality Management System initiatives

Clearly communicates roles and responsibilities and hold employees accountable for delivering results

Instills client focus and sense of urgency in employees

Provides feedback and mentor to ensure client expectation are being met

Provides regular constructive feedback and development discussions withemployees

Utilizes career development processes and tools to grow, engage, and retain staff


Education: High School Diploma or equivalent, Bachelor's degree preferred

Experience: 4-5 years of Management in Recruiting, staffing or vendor management

Demonstrated experience in screening, hiring, orienting, training, assigning, and managing temporary employees. Must also be able to market candidates to hiring managers and negotiate salary rates

Must be able to function in complex and matrix environments with multiple partners

Ability to develop strong working relationships with all levels of individuals is essential

Good communication (both verbal and written), negotiation, interpersonal and decision-making skills required. Individual must be able to function independently/autonomously yet know when to get management involved. Must also be comfortable presenting to and influencing many levels of management both within Kelly and the client

Must be innovative in their approach, willing to try new things and operate successfully in ambiguous situations

Attention to detail- with the ability to multi-task, use sound judgement and prioritize are necessary

Strong leadership, problem solving, and decision-making skills required

Must have proficient digital literacy including Word, Excel and PowerPoint

About Kelly Services®

Kelly connects hardworking people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We're always thinking about what's next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ nearly 500,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting practice.

Kelly Services is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation and gender identity. Equal Employment Opportunity is The Law.