3206 - Recruiting & On-boarding Lead - Virtual in NJ or PA, USA
Troy, Michigan, United States
The Recruiting On-boarding Lead has responsibility for the successful and strategic management of a team of Recruiting Specialists and On-boarding Specialists. The Recruiting and On-boarding Lead will be responsible for the recruiting and on-boarding functions for multiple client programs. He/she has ultimate responsibility to achieve and exceed recruiting goals/service level agreements.
Duties & Responsibilities
Run and lead a team of Recruiting Specialists and On-boarding Specialists
Partner with team Members with the State, and Regional Practices to ensure resources are aligned with client/projected volumes
Assess and measure the satisfaction of Clients in order to respond to raised client concerns and be proactive about preventing future issues
Coach and Counsel Recruiting Specialists on recruitment strategy, process administration and individual consultative ability
Maintains thorough understanding and knowledge of client's business, industry, trends, and current events
Executes the account strategy with input and support from internal Kelly partner groups
Demonstrates understanding for the client's priorities, processes, policies, and procedures
Proactively identifies and implements work processes that improve speed, productivity, efficiency, cost, and/or the client experience
Participates in account-specific lead sharing meetings
Seeks client feedback and applies information to improve service
Facilitates the selection process including screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions
Handles delivery of Kelly/client orientation/onboarding programs fortemporary employees
May participate in client meetings, analyzes client needs, make staffing recommendations, and secures staffing requests
Must have complete knowledge of contractual agreements to ensure 100% compliance
Analyzes monthly financial statements and implements strategies to increase profitability
Creates, analyzes, and reviews reports and statistics, taking action when vital.
Develops and executes a proactive recruiting plan that clearly outlines the portions of the plan conducted for local sourcing models
Maintains thorough understanding and knowledge of current hiring practices, recruitment strategies, and staffing industry trends
Develops and maintains relationships with local recruiting sources
Ensures timely, quality candidate placements and healthy pipeline of qualified candidates
Understands client needs
Facilitates the selection process including: screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions
Coordinates solutions among all internal Kelly businesses and corporate functions
Develop the Recruiting and On-boarding teams into experienced consultants and encourage them to exceed targets
Work within and lead the Recruiting Specialists and On-boarding Specialists in a metric-driven environment.
Audit the teams' metrics, process adherence, and administrative compliance
Drive continuous process improvements in a fast paced and constantly evolving business environment
Creates, analyzes, and reviews reports and statistics, acting when necessary.
Ensures compliance with Work Opportunity Credit
Responsible for oversight of background and drug screening requests and timely communication of results.
Selecting, training, and developing staff; supervising staff performance including setting expectations, coaching and recognizing achievement, managing Kelly Quality Management System initiatives
Clearly communicates roles and responsibilities and hold employees accountable for delivering results
Instills client focus and sense of urgency in employees
Provides feedback and mentor to ensure client expectation are being met
Provides regular constructive feedback and development discussions withemployees
Utilizes career development processes and tools to grow, engage, and retain staff
Education: High School Diploma or equivalent, Bachelor's degree preferred
Experience: 4-5 years of Management in Recruiting, staffing or vendor management
Demonstrated experience in screening, hiring, orienting, training, assigning, and managing temporary employees. Must also be able to market candidates to hiring managers and negotiate salary rates
Must be able to function in complex and matrix environments with multiple partners
Ability to develop strong working relationships with all levels of individuals is essential
Good communication (both verbal and written), negotiation, interpersonal and decision-making skills required. Individual must be able to function independently/autonomously yet know when to get management involved. Must also be comfortable presenting to and influencing many levels of management both within Kelly and the client
Must be innovative in their approach, willing to try new things and operate successfully in ambiguous situations
Attention to detail- with the ability to multi-task, use sound judgement and prioritize are necessary
Strong leadership, problem solving, and decision-making skills required
Must have proficient digital literacy including Word, Excel and PowerPoint
About Kelly Services®
Kelly connects hardworking people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We're always thinking about what's next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ nearly 500,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting practice.
Kelly Services is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation and gender identity. Equal Employment Opportunity is The Law.