Human Resources Support Associate (Remote- Full Time)
Sprouts Farmers Market
Phoenix, Arizona, United States
This position is part of a 6-month project team. This is a full-time position, providing Monday through Friday (8-hour shifts).
Sprouts Farmers Market is looking for passionate individuals that are flexible and willing to jump in to help Sprouts Farmers Market navigate the COVID-19 national crisis by providing the highest level of support to our 30,000+ team members.
You will join a COVID-19 Response Team dedicated to providing support to Sprouts team members. This immediate short-term and full-time opportunity be part of the Sprouts' HR Call Team, who complete 10-15 illness questionnaires per day, and approximately 10 calls per case, as well as being the primary contact for follow-up calls and questions.
Essential Job Functions
Support the Sprout's COVID-19 Response Support as part of the HR Call Team.
Urgently respond to requests for the completion of Team Member Illness questionnaires (completed via phone with team members).
Respond appropriately to team members questions, partnering with the appropriate parties to resolve team member questions and concerns related to COVID-19.
Complete scripted calls to team members who have had overlapping shifts with a positive COVID-19 case to ensure they are supported and have all their questions answered.
Build a strong rapport with the Sprouts HR Team and other business partners to create a trusting and supportive dynamic.
Knowledge, Skills, Abilities and Physical Requirements
Highschool diploma or equivalent required
1+ years of Human Resources experience strongly preferred
Demonstrated experience in a customer service related position strongly preferred
Compassionate about the care and well-being of others
Ability to take initiative and work autonomously, as appropriate, once instruction is given
Strong communications skills, and ability to communicate ideas clearly to varied levels of team members
Effectively prioritize and oversee multiple tasks
Ability to contribute to a high degree of teamwork and collaboration
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Employee Assistance Program (EAP)
Eligibility requirements may apply for the following benefits:
401(K) Retirement savings plan with a generous company match
Affordable benefit coverage, including medical, dental vision
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid life insurance and short-term disability coverage
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.