Jun 05, 2020

Human Resources Support Associate (Remote- Full Time)

  • Sprouts Farmers Market
  • Phoenix, Arizona, United States
Recruiting

Gig Description

Overview

This position is part of a 6-month project team. This is a full-time position, providing Monday through Friday (8-hour shifts).

Essential Functions

Sprouts Farmers Market is looking for passionate individuals that are flexible and willing to jump in to help Sprouts Farmers Market navigate the COVID-19 national crisis by providing the highest level of support to our 30,000+ team members.

You will join a COVID-19 Response Team dedicated to providing support to Sprouts team members. This immediate short-term and full-time opportunity be part of the Sprouts' HR Call Team, who complete 10-15 illness questionnaires per day, and approximately 10 calls per case, as well as being the primary contact for follow-up calls and questions.

Essential Job Functions
  • Support the Sprout's COVID-19 Response Support as part of the HR Call Team.
  • Urgently respond to requests for the completion of Team Member Illness questionnaires (completed via phone with team members).
  • Respond appropriately to team members questions, partnering with the appropriate parties to resolve team member questions and concerns related to COVID-19.
  • Complete scripted calls to team members who have had overlapping shifts with a positive COVID-19 case to ensure they are supported and have all their questions answered.
  • Build a strong rapport with the Sprouts HR Team and other business partners to create a trusting and supportive dynamic.


Knowledge, Skills, Abilities and Physical Requirements

  • Highschool diploma or equivalent required
  • 1+ years of Human Resources experience strongly preferred
  • Demonstrated experience in a customer service related position strongly preferred
  • Compassionate about the care and well-being of others
  • Ability to take initiative and work autonomously, as appropriate, once instruction is given
  • Strong communications skills, and ability to communicate ideas clearly to varied levels of team members
  • Effectively prioritize and oversee multiple tasks
  • Ability to contribute to a high degree of teamwork and collaboration


Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
  • Competitive pay
  • Opportunities for career growth
  • 15% discount for you and one other family member in your household on all purchases made at Sprouts
  • Flexible schedules
  • Employee Assistance Program (EAP)


Eligibility requirements may apply for the following benefits:
  • 401(K) Retirement savings plan with a generous company match
  • Affordable benefit coverage, including medical, dental vision
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care
  • Company paid life insurance and short-term disability coverage


Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.