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Feb 05, 2020

Remote HR & Payroll Manager

  • HR Pals
  • Remote (Los Angeles, CA, USA)
Telecommute HRIS HR Technology Human Resources Payroll

Gig Description

The HRM is the primary HR Business Partner and Generalist for a group of 5-10 of our clients across multiple industries. In this role, you will partner with our client's leadership team to own HR strategy, implementation of supporting HR priorities, and be the primary HR point of contact for the client's employees. 

The successful candidate will have HR experience in a variety of industries, strong change management experience, and top-notch communication skills (both written and verbal).  Many of our clients also ask us to manage their payroll, so experience with payroll processing is important too. In addition, you must be incredibly customer-focused and ready for the challenge of being both the strategic and tactical HR partner for our clients (willingness to roll up your sleeves is a must!)

Work Schedule/Expectations

This is a remote, work from home position with periodic local travel (typically 2-3 half days per week) to client sites required.  On rare occasions (1-2X/year), overnight travel may be required.

Although there is inherent schedule flexibility built into the role, it is expected that the HRM be on call and available to clients as needed. Although this typically involves working during typical business hours, on occasion the HRM may be asked to support client needs early in the morning, evenings, or on weekends. It is imperative that clients feel supported and that they can contact the HRM anytime and get a very quick response (ideally immediately, but no greater than 2 hours).  Customer focus and responsiveness is a must in this position.

Essential Job Functions (As an HR Consultant to our Clients):

  • Working closely with assigned Client Supervisor (typically the CEO, President, CFO or Controller), and Client group members to serve as a hands-on human resources expert for the client, and formulate partnerships across the business to deliver value added HR services.
  • Manage the overall administration, coordination and evaluation of the HR function for each client
  • Handle all hands-on, tactical needs in all HR functional areas, including payroll for some clients
  • Ability to be flexible and willing to take on a variety of assignments, depending on the clients specific HR needs.  Our clients expect us to be a full-service HR department that handles all aspects of HR for them, so having a “can-do” attitude with regards to fulfilling client requests and needs is a must. Seek out support from a Managing Partner if unsure how to fulfill a request.
  • Make well researched decisions and counsel consistently and appropriately to management and team members to maintain a productive and positive work environment and achieve optimal performance.  Where appropriate provide options to clients for alternative courses of action.
  • Educate and advise management and team members with regard to employment laws, HR policies and procedures and state and federal laws.
  • Partner/advise management on the resolution of employee relations, corrective action and performance issues
  • Provide ongoing performance coaching and feedback to leaders regarding issues of communications, management style, associate interactions, career and leadership development, corrective action and conflict resolution
  • Mediate employee disputes, ensure proper documentation is followed, and corrective actions are implemented
  • Investigate allegations of harassment, discrimination, wrongful termination, improper conduct and other matters
  • Provide consultation and guidance to management regarding compensation and benefits, including incentive plan design, management of health benefits broker, and salary benchmarking
  • Ensure compliance as it relates to federal and state labor laws. Identify potential legal risk to the client and make recommendations on next steps to minimize risk and ensure compliance.
  • Build and maintain healthy relationships with all team members.
  • Other duties as assigned

Required Education, Experience, Skills and Abilities:

  • Demonstrated track record of establishing relationships and earning credibility and respect with client groups.
  • Bachelor’s Degree in HR, Business Administration or related field with 7+ years of successful HR management experience in multiple industries.  Experience as an HR or payroll consultant is helpful.
  • Strong consultation skills and proven track record in a client facing, matrixed role, including the ability to influence leaders to align people processes and practices with business objective. 
  • Expert knowledge of California and Federal labor laws.
  • Experience coaching and influencing senior executives, managing complex employee relations issues, managing organizational change, and comfort with HR systems/technology are all a must!     


FT or PT

Budget (hourly or project based)