Jul 20, 2021

Learning, Development and Training US Administrator

  • Gordon Food Service
  • Wyoming, MI, USA
Contractor On Site Human Resources

Gig Description

Our Learning, Development and Training US Administrator is a new role  that will support the Learning and Development team by designing and implementing Learning, Development, and Training processes and solutions through the usage of Administrators Learning Management Systems and tools to ensure timely and accurate implementation and completion of learning requirements.


System Reporting and Administration

  • Sets up new elearning courses and curricula in Learning Management System.
  • Uploads and tests elearning courseware to LMS.
  • Maintains employee training history records.
  • Collaborates with the HRIS team to develop reports for the Learning, Development, and Training Administrator to run and create insights and analytics relating to learning, development, and training.
  • Distributes reporting, insights, and analytics to stakeholders in order to monitor training completion, development, and engagement.
  • Investigates and troubleshoots LMS issues and errors.
  • Creates and launches course evaluation surveys in LMS.


Training Creation and Development

  • Meets with leaders and organizational stakeholders to determine training needs to meet business objectives and organizational goals.



  • Monitors Learning email box and responds to all inquiries in a timely manner.
  • Trains leaders and employees on self-service capabilities associated with the LMS.
  • Creates communications on behalf of the Learning and Organizational Development team in collaboration with the communications team and business unit human resources teams on learning and development.

Vendor Management

  • Manages Professional Development Library including, but not limited to, inventory management, ordering, distributing material requests, promotions and communications and manages online learning library.
  • Acts as point of contact for all learning solution vendors throughout RFP and relationship management processes.
  • Liaison between procurement, finance, and human resources on the maintenance of current and selection of future learning and development vendors.


Grant Procurement and Management

  • Research development grants across GFS’s North American footprint.
  • Apply for development grants, including application and interview processes.


Event Production

  • Coordinates onboarding programs for new hire employees.  
  • Owns training and development calendar, inclusive of in person, live-virtual, and recorded training and development offerings.
  • Deliver in person and virtual training events for our Corporate Office Staff in Grand Rapids, MI.


Our ideal candidate would have....

  • Excellent administrative support skills.
  • Develops solutions to a variety of problems of moderate scope and complexity.
  • Knowledge of Google G-Suite, spreadsheet, word processing, presentation, email, and internet software applications.
  • Knowledge of Learning Management Systems and their application(s).
  • High School Diploma (Required)
  • A Bachelor's Degree in Human Resources, Business Administration, Communications or Similar (Preferred)
  • Two or more years previous administrative experience or an equivalent combination of education, training, and professional experience. Workday experience preferred.

You will be redirected to the company website to complete an application.


Full-time Required